Spa Policy:
- Please arrive 15 min prior to your appointment
- Reservations: Booking prior to arrival is recommended to secure treatments
- Credit Card or gift voucher number is required at time of booking
- 24 hours advance notice is required for cancellations or rescheduling, after which 50% of the treatment(s) will be charged for
- On the day cancellations will be 100% charged for
- Late arrivals will have their spa treatment times reduced accordingly
- Prices are subject to change without notice
- Mobile phones to be turned off upon arrival
- Management and staff are not liable for loss or damage to personal property – Please leave valuables at home
- Treatments and Packages are non-refundable, non-transferable and may not be exchanged for other treatments or products
- Gift vouchers are valid for treatments only and will not be exchanged for products or cash
- Any treatments booked on a Public Holiday and Weekend will have to pay treatments in full in advance.
